In this episode Stephanie Christopher talks to Jane Lewis, Principal at the Outlook Consulting Group, about the challenges of change in professional services firms. Jane discusses the importance of tapping into the emotional and purpose-driven drivers of employees in order to navigate change successfully. She also emphasises the need for leaders to understand the difference between technical problems and adaptive challenges, and to approach adaptive change with a focus on discovery and understanding the promoting and resisting forces within the organisation. Jane suggests using the SCARF model (status, certainty, autonomy, relationships, and fairness) to address the needs and concerns of employees during times of change. Overall, the conversation highlights the complexity of change and the importance of effective leadership in managing it.
The rate of change is driven by technology and advances in technology which is fast becoming exponential, Colin shares his insights into what you...
Gary Bertwistle has always had a passion for innovation and creativity. His career has spanned the retail, music, media, corporate education and radio industries....
Debbie Haski Leventhal is an accomplished Professor of Business Management and the MBA Director at Macquarie University in Sydney, Australia. She is well-published with...
